Returns & Exchanges
At Shepherd's, we want you to feel confident in every piece you wear, which is why we offer a 30-day return window for all unwashed and unworn garments with original tags attached. Our goal is to ensure your wardrobe reflects your personal style perfectly, providing a seamless process for both returns and size exchanges.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing